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Privacy policy

Please carefully review this privacy policy ("Policy") before using the services provided by Signer, LLC ("us," "we," or "our") through the signerhq.com website (the "Site"). By accessing or using our Site, you acknowledge that you have read, understood, and agree to be bound by this Policy.

Your access to and use of the Site is contingent upon your acceptance of and adherence to this Policy. this Policy applies to all users, including visitors, customers, and others who access or use the Site.

If you do not agree with any part of this Policy, you are not authorized to access or use the Site.

What information we collect

We capture and save any and all data you enter on our Website. Over the past year, we have captured and saved the following data about people using our Website:

  • Identifying information:
    • Name
    • Postal / Shipping address
    • Phone number
    • IP address
    • Email address
    • Device identifier
  • Commercial information:
    • Products or services purchased, obtained or considered
  • Internet or other electronic activity:
    • Information regarding your interaction with our website or application

This information is not collected on the basis of a law, a court order or a tribunal order, and we do not combine or connect the personal information we collect about you.

With whom we share your personal information

In the last 12 months, we have disclosed and shared the personal information below with the following third parties for the following reason(s):

  • Identifying information:
    • Name
    • Postal / Shipping address
    • Phone number
    • IP address
    • Email address
    • Device identifier
  • Internet or other electronic activity:
    • Information regarding your interaction with our website or application

How we protect your personal information

We have implemented the following measures to protect and safeguard your personal information:

  • Limiting the amount of personal information that we collect to strictly necessary only;
  • Using ssl or other secure connection technologies when receiving or sending personal information beyond internal networks;
  • Having comprehensive security policies and procedures;
  • Requiring our employees to sign confidentiality agreements;
  • Implementing and monitoring intrusion prevention and detection systems;
  • Maintaining up-to-date software and safeguards;
  • Performing regular due diligence of vendors.

Sale of your information

We do not sell your personal information. Please see the "Your Rights" section below for more information about exercising your privacy rights regarding sales of your personal information.

Children's privacy

This Website is for general use and does not provide services for children. If a child we know is under 18 sends us personal information, we will respond only to inform that child that they are not allowed to use this Website and we do not sell personal information of children under 16.

Information retention

We retain the following personal information for the following periods of time:

  • Identifying information
  • Commercial information
  • Internet or other electronic activity

Direct marketing

We use the information that we collect about you for direct marketing purposes. Direct marketing is the act of selling products or services directly to consumers rather than through retailers. You may, at any time, request that we cease to use your information for direct marketing purposes by emailing us at support@signerhq.com.

Your rights

All visitors or users of this website have the following rights with regard to their personal information:

  • The right to access the personal information that we have collected about you.
  • The right to know what personal information we have collected about you, including the categories of personal information, the categories of sources from which the personal information was collected, the business or commercial purpose for collecting, selling or sharing personal information, the categories of third parties to whom we disclose the personal information.
  • The right to know whether your personal information is sold or disclosed and to whom.
  • The right to say no to the sale of your personal information.
  • The right to opt out of the sharing of your personal information.
  • The right to request that we delete all or some of the personal information that we have collected on you.
  • The right not to be discriminated against based upon your exercise of your privacy rights.
  • The right to equal service and price, even if you exercise your privacy rights.
  • The right to ask us to transmit your personal information that we have collected on you to another provider (where technically feasible).
  • The right to request that we amend any of the information that we have collected about you.
  • The right to withdraw your consent to the processing of your data.
  • The right to request that we restrict the processing of your data.
  • The right to lodge a complaint regarding our collection, sharing and processing of data with competent authorities in the proper jurisdiction.
  • The right to not have to identify yourself, or of using a pseudonym in certain circumstances.
  • The right to stop receiving unwanted direct marketing.
  • The right to limit the use and disclosure of your sensitive personal information.
  • The right to receive the personal information that we hold about you in a portable and, to the extent feasible, a readily usable format that allows you to transmit this information to another entity.

Exercising your rights

You may exercise the rights specified above by submitting a consumer request to [support@signerhq.com].

If you use our cookie consent banner to exercise your privacy rights, the opt out signal will be applied to your browser. If you opt-out by contacting us as stated above, your preference will be applied to your account and our databases, including offline sales.

We will need to verify your identity prior to effectuating your request. To verify your identity, you will need to provide us with the following information with your request:

  • Name;
  • Phone number;
  • Email address.

Please note that we may be unable to process your request if you do not provide us with the above information.

You can also appoint an agent to represent you. You can appoint an agent through any of the methods we use to submit requests for your name. We will ask the agent to confirm that they have the power to submit requests for you. We will ask them to provide the following information:

  • Valid power of attorney;
  • The requester's valid government-issued ID;
  • The authorized agent's valid government ID.

Please note that we may not be able to process your request if your designated agent and/or you do not provide us with the above information.

Most consumer requests will be answered within 30-45 days, depending on where you live. Some may take longer, and we will let you know in writing if additional time is needed.

We reserve the right to reject your request if there are exceptions to the law. If your request is denied, we will inform you of the reasons.

We do not typically charge a fee for processing or responding to consumer claims. However, if you are a resident of a certain state or country, you may be charged a fee if your claim is excessive, repeated or manifestly unsubstantiated.

Location of data processing

All data processing activities undertaken by us take place in United States.

Third-party websites

This Website may include hyperlinks to other websites operated by third parties. These hyperlinks are provided for your convenience only. We are not affiliated with, or responsible for, these websites, their content, privacy policies, or other practices. It is your responsibility to read and understand their respective privacy Policies. The fact that we include hyperlinks to these websites does not mean that we endorse the material on these websites or that we are associated with their operators.

Do not track

Do Not Track (DNT) is a setting that you can set in your browser to tell websites that you don’t want them to track you. We don’t support DNT. You can enable or disable DNT by going to your browser’s Preferences or Settings.

Transferring data

We intend to forward your data to the United States. As a result, your data may be handled in a country other than Canada and may be available to law enforcement and national security agencies in that country and its jurisdiction.

Changes to privacy policy

We have the right to update this privacy policy as and when necessary. We will let you know by posting an updated version of this privacy policy to your website or application.

Contact us

If you have any questions about this privacy policy, please contact us.

Signer, LLC
Address: 29 York St, Jersey City, NJ 07302
Phone: 821-775-1409
Email: support@signerhq.com